You can now setup a voucher code that will give your customer the ability to get a free shipping option, You must have a ShopFactory Cloud account (paid subscription) to be able to use this feature.

In ShopFactory:

- Enable voucher feature under Services menu

- Save and publish your shop

SF Cloud Settings:

- In your shop, click on SF Cloud in SF Central page

- Click Marketing -> Vouchers

- You will be redirected to SF Cloud interface, https://app.santu.com/buynow/marketing/vouchers?toffset=28800

- Click Manage Vouchers, https://app.santu.com/buynow/voucher/list

- Click the "Add" button and then select Marketing Voucher, https://app.santu.com/buynow/voucher/add/type/marketing

- Under Discount type, select -> Free shipping

- Click Publish to create/update this marketing voucher

- Place a test order in your shop and test the promo code to see if you get free shipping