To enable the Shipping Form to show by default without having your customers manually tick the “Deliver to a different address” checkbox, you must enable this option at the Settings page in your Total Care account:

- Click -> ShopFactory Cloud -> MY ORDERS to connect to the SF Cloud interface

- Click -> Return to ShopFactory Total Care link

- You will be redirected to SF Total Care interface

- Click on SETTINGS -> ACCOUNT SETTINGS

- Scroll down to the Settings section and tick “Always show delivery address fields”

- (“Allow delivery to a separate shipping address” must also be ticked)

- Click SUBMIT to save the changes in the database

Checkout page now shows the shipping form by default:

CASE 1: GC Account Settings – only “Allow delivery to a separate shipping address” is ticked
This means that the “Deliver to a different address” form can be activated/ticked – or is activated as soon as you change the billing country in checkout page 1

CASE 2: GC Account Settings – Both “Allow delivery to a separate shipping address” AND “Always show delivery address fields” are ticked
This means that the “Deliver to a different address” form is automatically enabled when you get to page 1 checkout – the shipping form CANNOT be disabled. 

CASE 3: GC Account Settings – Both “Allow delivery to a separate shipping address” AND “Always show delivery address fields” are unticked
This means that only the BILLING form will be enabled on Checkout Page 1.